Policies

Theatre Policy

• Latecomers will be seated at management’s discretion.
• Cellular phones, digital watches, and devices that make noise must be turned off or silenced inside the theatre.
• Audio or visual recordings are strictly prohibited unless permission is granted by the artist. Please check with the Ticket Centre regarding specific event restrictions.
• Patrons with service animals may be moved to a different seating location if necessary.
• Refrain from wearing scented products in respect for those with asthma, allergies and other chemical and fragrance sensitivities.
• Umbrellas and large bags must be checked at Audience Servies as they are not allowed inside the theatre.
• Security measures may be increased for certain events. These measures include but are not limited to a more thorough search of persons and property.
• Patrons are not permitted to sit or stand in aisles during the performance. Due to fire regulations, aisles must be kept clear.
• Food and beverages sold in the lobby are not permitted inside the theatre.
• Empty re-fillable water bottles, with or without lids, up to 1 litre capacity are permitted inside the theatre and are subject to inspection at the door. Permitted bottles can be filled with water at drinking fountains located at each Lobby Bar. Bottled water can also be purchased from Audience Services.
• Fire codes and capacity ratings by the Province of British Columbia Fire Marshall will be strictly enforced by Management and Event Staff for the protection of you and others.

Alcohol Policy

The Port Theatre Society abides by the Liquor License Act of British Columbia and has fully trained Serving It Right certified professional staff to ensure the safe and responsible service of alcohol at all concerts, events and functions at our venue. With your cooperation, the staff at the Port Theatre will uphold these rules:

1) Monitoring the Entrances/Exits/Building Perimeters:

When relevant and as determined by Management, Security personnel will be on duty to check ID, conduct searches of bags and patrons, deny entry to rowdy, belligerent or intoxicated persons, prevent overcrowding or manage any patron exhibiting troublesome behaviour at concerts where alcohol is available. Valid ID includes a Provincial Driver’s Licence, Canadian Passport, Citizenship Card or a Canadian Armed Forces ID Card.

2) Use of Alcohol:

• All persons consuming alcohol in the Port Theatre must be 19 years of age or over. Any person wishing to purchase or consume alcoholic beverages may be asked for valid ID before being served.
• Staff will not serve any patron to the point of intoxication.
• Staff will not serve any patron already intoxicated.
• Staff will offer only non-alcoholic drinks to any patron who appears to be reaching the point of intoxication.
• Alcohol is permitted only in licensed areas, not inside the theatre.
• All washrooms and stairwells leading to washrooms are licensed to enable patrons to take drinks to washrooms for their personal safety and protection.
• A maximum of two (2) alcoholic drinks will be served to each patron at any one time.
• The venue reserves the right to limit the number of drinks sold to each patron at any one time.
• No alcohol shall be brought into the venue for consumption by any person except when purchased under the theatre’s liquor license.
• No alcohol, by either glass or bottle, shall be permitted to leave the building.
• The venue has the right to confiscate and not return any illegal alcohol found in the venue.

3) Under-aged Patrons:

Under-aged patrons are permitted to most events; however, they will not be allowed to purchase and/or consume alcohol. ID will be checked when a patron appears to be under the age of 25. Some events or areas may be restricted to persons 19 years and over.

4) Food & Non-Alcoholic Beverages:

With alcohol service, competitively priced non-alcoholic beverages and snack foods will be available at every performance.

5) Transportation:

To find a safe way home for you, or anyone in your party, please talk to a staff member for assistance.

6) Use of Illegal Drugs:

The use of illegal drugs is not permitted by law anywhere in the venue.

7) Troublesome Patrons:

Patrons involved in troublesome behaviour, due to use of alcohol or not, will be asked to leave the premises and will not be permitted to return. Troublesome behaviours include, but are not limited to vandalism, fighting, selling / using illegal drugs, sexual harassment, physical or verbal abuse, belligerence, or other similar behaviours. Management reserves the right to indefinitely ban entry to those patrons as well as to contact the police should circumstances require their involvement. Management reserves the right to close the bars should the situation warrant such action.